privacy-and-cookie-policies

Privacy & Cookie Policy

Privacy Policy

At Banaras Sarees, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following information when you interact with our website:

  • Full Name
  • Email Address
  • Mobile Number
  • Shipping & Billing Address
  • Payment Information (processed securely through payment gateways)
  • Order History
  • Device and Browser Information
  • IP Address
  • Website Usage Data
  • Preferences and Shopping Interests

How We Use Your Information

The information collected helps us provide a better shopping experience and allows us to:

  • Process and deliver your orders
  • Manage your account and customer support requests
  • Send order confirmations and shipping updates
  • Improve our website, products, and services
  • Personalize your shopping experience
  • Inform you about new collections, promotions, and exclusive offers (only if you choose to receive them)
  • Prevent fraud and maintain website security
  • Comply with applicable legal obligations

Payment Security

We do not store your credit or debit card information on our servers.

All online payments are processed through trusted and secure payment gateway providers using industry-standard encryption technologies.

Information Sharing

Your privacy is important to us.

We do not sell, rent, or trade your personal information to third parties.

Your information may only be shared with trusted partners when necessary to:

  • Process payments
  • Deliver your orders
  • Provide customer support
  • Comply with legal or regulatory requirements

All such partners are required to maintain the confidentiality of your information.

Data Security

We implement appropriate technical, administrative, and security measures to protect your personal information against unauthorized access, misuse, disclosure, alteration, or loss.

While we strive to safeguard your information, no method of online transmission or electronic storage is completely secure.

Cookie Policy

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help improve website functionality, remember your preferences, and provide a smoother browsing experience.

How We Use Cookies

We use cookies to:

  • Remember your shopping cart
  • Keep you logged into your account
  • Save your website preferences
  • Analyze website traffic and visitor behavior
  • Improve website performance
  • Deliver a better and more personalized shopping experience

Some third-party services such as analytics and payment providers may also place cookies on your device.

Managing Cookies

Most web browsers automatically accept cookies.

You can choose to disable or delete cookies through your browser settings at any time. Please note that disabling cookies may affect certain features and functionality of our website.

Third-Party Links

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their respective privacy policies before sharing any personal information.

Marketing Communications

If you subscribe to our newsletter or promotional updates, we may occasionally send you information about:

  • New arrivals
  • Exclusive collections
  • Seasonal offers
  • Store events
  • Promotional campaigns

You can unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or by contacting our customer support team.

Your Rights

You may request to:

  • Access your personal information
  • Update or correct your information
  • Delete your account (subject to legal obligations)
  • Withdraw marketing consent
  • Request details regarding the personal data we maintain

To exercise any of these rights, please contact our customer support team.

Changes to This Policy

Banaras Sarees may update this Privacy & Cookie Policy from time to time.

Any changes will be published on this page, and your continued use of the website indicates your acceptance of the revised policy.

Contact Us

If you have any questions regarding this Privacy & Cookie Policy or the handling of your personal information, please contact us:

Banaras Sarees
📍 Vikram Tower, 101/102, Sapna Sangeeta Road, Old Agarwal Nagar, Indore, Madhya Pradesh – 452001
📞 Phone: +91 731 403 8845
✉️ Email: info.banarassareesstore@gmail.com